Originally Posted by jwayne592

I have just received confirmation from my building owner (K7) that keys should be available to collect on 15th March. As I'm based in the UK they state that a friend can collect the keys on my behalf if I provide a letter of authorisation. I'm not over happy that I've paid a years service charge in January and have still not received the keys. I wonder if they will want another years service charge in just 9 months???