No still not recd refund.... turning into a nightmare to be honest. I did contact Zaeid and he asked for all the info but I havent heard anything since so I presumed it wasnt something he could help me with...
Does anyone have a good UK contact who might be able to help us?
We are open to any ideas/suggestions given the length of time this has been going on!

Have you considered taking them to the small claims court independently?



Legal advice - Small Claims Courts

Try Philip Moris

Hi - is this Phil Morris with LAW? If so he did look at things for me a while ago and wasnt in a position to help due to the lawyer who is involved being Egyptian and therefore not protected by the law society....??

Yes Sue, it's the same Philip Morris.

Ah well never mind thanks for the info anyway it was worth checking!

Thanks again

Sue x

just read through this thread from start to finish..

can someone tell me who exactly the "agent" in any deal represents?

doesn't an agent represent, both the developer and the client?

It looks in this case that the agent is only looking after his own interests by refusing to refund the commission, taking into consideration no contract was signed, and the developer has agreed to refund.

I have always thought it is the duty of the agent to represent their clients interests. If the developer and the buyer have agreed have agreed on a refund, then shouldn't it follow that the agent has settled one clients interests and not the others, and thus failed in his duty to which he is employed?

It looks like the agent is playing poker, and is taking the stance that he would be happy to go to court, rather than pay back the money. If he wanted to pay it back he would of settled months ago.

Is there anyway a buyer can demand refund of money owed, in an official way, without incurring legal expenses?

Sometimes calling somebodys bluff forces the hand.

This is not advice, because its probably wrong to do it, but I would feel like doing three things.

1. Call their sales line, and tell the salesperson you will keep calling their sales line, so they will make no new sales, until they go out of business. That should put a bit of fear into them. Hopefully they will have a freephone number. Keep them on the line as long as possible. Do this Monday mornings. And Tueday mornings..etc

2. Record the conversations. If they are guilty, they will slip up. Once you have evidence of professional misconduct in any shape or form, send them a copy of the recording and hit them with a writ.

3. Ask for compensation for all your expenses, not just what they owe you. Say the commission money, plus phone bill, legals and £20K in personal injury. should be around £25k total...its a scary amount to lose.


It might not get you anywhere but it would give you a warm glow of satisfaction.

regards

__________________
ross@experience-international.co.uk
http://www.experience-international.com
skype:rossantony1971 tel:002 0168597844

These are my feelings exactly and I feel that we have been totally let down by the agent.

I really really need someone who can advise me on who we need to pursue for the money from a legal point of view. It has been suggested that we should pursue the lawyer as he was the one who was 'looking after' our money and the legal chain would be that we sue him and he sues the agent.... but again its all suggestion and nobody is really sure.....

My second problem then is if we find out that we have to pursue the lawyer because he is an Egyptian Lawyer I am not sure how we would go about this - ie through the English Courts or would it have to be in Egypt...??

So many questions! I think I am going to join the Which Legal Service that someone recommended and see if they can suggest anything. I think it was less than £15 per year so it would be worth taking a chance on!

Sue x

Hi just a thought Sue but have you got legal expenses cover with your household insurance? Its worth checking.